Optical ports not working

Hello,

I wonder if someone can help. We are experiencing issues with our optical ports between QFX5100 and EX4300 since we rebooted our EX4300 switch.

On our EX4300 the switch port is showing as down when I look at the status and the physical port light is also off

show interfaces et-0/1/3 terse 
Interface               Admin Link Proto    Local                 Remote
et-0/1/3                up    down
et-0/1/3.100            up    down aenet    --> ae0.100
et-0/1/3.32767          up    down aenet    --> ae0.32767

But when I use “show interfaces diagnostics optics” it is both sending and receiving laser from the port

show interfaces diagnostics optics 
Physical interface: et-0/1/3
    Module temperature                        :  34 degrees C / 93 degrees F
    Module voltage                            :  3.1840 V
    Module temperature high alarm             :  Off
    Module temperature low alarm              :  Off
    Module temperature high warning           :  Off
    Module temperature low warning            :  Off
    Module voltage high alarm                 :  Off
    Module voltage low alarm                  :  Off
    Module voltage high warning               :  Off
    Module voltage low warning                :  Off
    Module temperature high alarm threshold   :  85 degrees C / 185 degrees F
    Module temperature low alarm threshold    :  -10 degrees C / 14 degrees F
    Module temperature high warning threshold :  70 degrees C / 158 degrees F
    Module temperature low warning threshold  :  0 degrees C / 32 degrees F
    Module voltage high alarm threshold       :  3.5990 V
    Module voltage low alarm threshold        :  2.9000 V
    Module voltage high warning threshold     :  3.5000 V
    Module voltage low warning threshold      :  3.0990 V
    Laser bias current high alarm threshold   :  15.000 mA
    Laser bias current low alarm threshold    :  0.000 mA
    Laser bias current high warning threshold :  12.000 mA
    Laser bias current low warning threshold  :  2.000 mA
    Laser output power high alarm threshold   :  2.5119 mW / 4.00 dBm
    Laser output power low alarm threshold    :  0.0871 mW / -10.60 dBm
    Laser output power high warning threshold :  1.7378 mW / 2.40 dBm
    Laser output power low warning threshold  :  0.1738 mW / -7.60 dBm
    Laser rx power high alarm threshold       :  2.5119 mW / 4.00 dBm
    Laser rx power low alarm threshold        :  0.0158 mW / -18.01 dBm
    Laser rx power high warning threshold     :  1.5849 mW / 2.00 dBm
    Laser rx power low warning threshold      :  0.0316 mW / -15.00 dBm
  Lane 0
    Laser bias current                        :  5.159 mA
    Laser output power                        :  0.903 mW / -0.44 dBm
    Laser receiver power                      :  0.463 mW / -3.35 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
    Tx laser disabled alarm                   :  Off
  Lane 1
    Laser bias current                        :  5.113 mA
    Laser output power                        :  0.895 mW / -0.48 dBm
    Laser receiver power                      :  0.856 mW / -0.67 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
    Tx laser disabled alarm                   :  Off
  Lane 2
    Laser bias current                        :  5.093 mA
    Laser output power                        :  0.891 mW / -0.50 dBm
    Laser receiver power                      :  0.994 mW / -0.02 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
    Tx laser disabled alarm                   :  Off
  Lane 3
    Laser bias current                        :  5.193 mA
    Laser output power                        :  0.909 mW / -0.41 dBm
    Laser receiver power                      :  1.035 mW / 0.15 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
    Tx laser disabled alarm                   :  Off

On the QFX5100 the light on the port is on but the “et” interface is down but instead it is showing that port as multiple xe interfaces and showing them as up

xe-1/0/53:0             up    up
xe-1/0/53:1             up    up
xe-1/0/53:2             up    up
xe-1/0/53:3             up    up

Also “show interfaces diagnostics optics” shows that there are four xe interfaces rather than an et interface

Physical interface: xe-1/0/53:0
    Module temperature                        :  36 degrees C / 97 degrees F
    Module voltage                            :  3.2400 V
    Module temperature high alarm             :  Off
    Module temperature low alarm              :  Off
    Module temperature high warning           :  Off
    Module temperature low warning            :  Off
    Module voltage high alarm                 :  Off
    Module voltage low alarm                  :  Off
    Module voltage high warning               :  Off
    Module voltage low warning                :  Off
    Module temperature high alarm threshold   :  85 degrees C / 185 degrees F
    Module temperature low alarm threshold    :  -10 degrees C / 14 degrees F
    Module temperature high warning threshold :  70 degrees C / 158 degrees F
    Module temperature low warning threshold  :  0 degrees C / 32 degrees F
    Module voltage high alarm threshold       :  3.5990 V
    Module voltage low alarm threshold        :  2.9000 V
    Module voltage high warning threshold     :  3.5000 V
    Module voltage low warning threshold      :  3.0990 V
    Laser bias current high alarm threshold   :  15.000 mA
    Laser bias current low alarm threshold    :  0.000 mA
    Laser bias current high warning threshold :  12.000 mA
    Laser bias current low warning threshold  :  2.000 mA
    Laser output power high alarm threshold   :  2.5119 mW / 4.00 dBm
    Laser output power low alarm threshold    :  0.0871 mW / -10.60 dBm
    Laser output power high warning threshold :  1.7378 mW / 2.40 dBm
    Laser output power low warning threshold  :  0.1738 mW / -7.60 dBm
    Laser rx power high alarm threshold       :  2.5119 mW / 4.00 dBm
    Laser rx power low alarm threshold        :  0.0158 mW / -18.01 dBm
    Laser rx power high warning threshold     :  1.5849 mW / 2.00 dBm
    Laser rx power low warning threshold      :  0.0316 mW / -15.00 dBm
  Lane 0
    Laser bias current                        :  5.288 mA
    Laser output power                        :  0.925 mW / -0.34 dBm
    Laser receiver power                      :  0.913 mW / -0.40 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 1
    Laser bias current                        :  5.328 mA
    Laser output power                        :  0.932 mW / -0.30 dBm
    Laser receiver power                      :  0.814 mW / -0.89 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 2
    Laser bias current                        :  5.460 mA
    Laser output power                        :  0.955 mW / -0.20 dBm
    Laser receiver power                      :  0.972 mW / -0.12 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 3
    Laser bias current                        :  5.394 mA
    Laser output power                        :  0.944 mW / -0.25 dBm
    Laser receiver power                      :  0.954 mW / -0.21 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off

Physical interface: xe-1/0/53:1
    Module temperature                        :  36 degrees C / 97 degrees F
    Module voltage                            :  3.2400 V
    Module temperature high alarm             :  Off
    Module temperature low alarm              :  Off
    Module temperature high warning           :  Off
    Module temperature low warning            :  Off
    Module voltage high alarm                 :  Off
    Module voltage low alarm                  :  Off
    Module voltage high warning               :  Off
    Module voltage low warning                :  Off
    Module temperature high alarm threshold   :  85 degrees C / 185 degrees F
    Module temperature low alarm threshold    :  -10 degrees C / 14 degrees F
    Module temperature high warning threshold :  70 degrees C / 158 degrees F
    Module temperature low warning threshold  :  0 degrees C / 32 degrees F
    Module voltage high alarm threshold       :  3.5990 V
    Module voltage low alarm threshold        :  2.9000 V
    Module voltage high warning threshold     :  3.5000 V
    Module voltage low warning threshold      :  3.0990 V
    Laser bias current high alarm threshold   :  15.000 mA
    Laser bias current low alarm threshold    :  0.000 mA
    Laser bias current high warning threshold :  12.000 mA
    Laser bias current low warning threshold  :  2.000 mA
    Laser output power high alarm threshold   :  2.5119 mW / 4.00 dBm
    Laser output power low alarm threshold    :  0.0871 mW / -10.60 dBm
    Laser output power high warning threshold :  1.7378 mW / 2.40 dBm
    Laser output power low warning threshold  :  0.1738 mW / -7.60 dBm
    Laser rx power high alarm threshold       :  2.5119 mW / 4.00 dBm
    Laser rx power low alarm threshold        :  0.0158 mW / -18.01 dBm
    Laser rx power high warning threshold     :  1.5849 mW / 2.00 dBm
    Laser rx power low warning threshold      :  0.0316 mW / -15.00 dBm
  Lane 0
    Laser bias current                        :  5.288 mA
    Laser output power                        :  0.925 mW / -0.34 dBm
    Laser receiver power                      :  0.913 mW / -0.40 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 1
    Laser bias current                        :  5.328 mA
    Laser output power                        :  0.932 mW / -0.30 dBm
    Laser receiver power                      :  0.814 mW / -0.89 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 2
    Laser bias current                        :  5.460 mA
    Laser output power                        :  0.955 mW / -0.20 dBm
    Laser receiver power                      :  0.972 mW / -0.12 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 3
    Laser bias current                        :  5.394 mA
    Laser output power                        :  0.944 mW / -0.25 dBm
    Laser receiver power                      :  0.954 mW / -0.21 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off

Physical interface: xe-1/0/53:2
    Module temperature                        :  36 degrees C / 97 degrees F
    Module voltage                            :  3.2400 V
    Module temperature high alarm             :  Off
    Module temperature low alarm              :  Off
    Module temperature high warning           :  Off
    Module temperature low warning            :  Off
    Module voltage high alarm                 :  Off
    Module voltage low alarm                  :  Off
    Module voltage high warning               :  Off
    Module voltage low warning                :  Off
    Module temperature high alarm threshold   :  85 degrees C / 185 degrees F
    Module temperature low alarm threshold    :  -10 degrees C / 14 degrees F
    Module temperature high warning threshold :  70 degrees C / 158 degrees F
    Module temperature low warning threshold  :  0 degrees C / 32 degrees F
    Module voltage high alarm threshold       :  3.5990 V
    Module voltage low alarm threshold        :  2.9000 V
    Module voltage high warning threshold     :  3.5000 V
    Module voltage low warning threshold      :  3.0990 V
    Laser bias current high alarm threshold   :  15.000 mA
    Laser bias current low alarm threshold    :  0.000 mA
    Laser bias current high warning threshold :  12.000 mA
    Laser bias current low warning threshold  :  2.000 mA
    Laser output power high alarm threshold   :  2.5119 mW / 4.00 dBm
    Laser output power low alarm threshold    :  0.0871 mW / -10.60 dBm
    Laser output power high warning threshold :  1.7378 mW / 2.40 dBm
    Laser output power low warning threshold  :  0.1738 mW / -7.60 dBm
    Laser rx power high alarm threshold       :  2.5119 mW / 4.00 dBm
    Laser rx power low alarm threshold        :  0.0158 mW / -18.01 dBm
    Laser rx power high warning threshold     :  1.5849 mW / 2.00 dBm
    Laser rx power low warning threshold      :  0.0316 mW / -15.00 dBm
  Lane 0
    Laser bias current                        :  5.288 mA
    Laser output power                        :  0.925 mW / -0.34 dBm
    Laser receiver power                      :  0.913 mW / -0.40 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 1
    Laser bias current                        :  5.328 mA
    Laser output power                        :  0.932 mW / -0.30 dBm
    Laser receiver power                      :  0.814 mW / -0.89 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 2
    Laser bias current                        :  5.460 mA
    Laser output power                        :  0.955 mW / -0.20 dBm
    Laser receiver power                      :  0.972 mW / -0.12 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 3
    Laser bias current                        :  5.394 mA
    Laser output power                        :  0.944 mW / -0.25 dBm
    Laser receiver power                      :  0.954 mW / -0.21 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off

Physical interface: xe-1/0/53:3
    Module temperature                        :  36 degrees C / 97 degrees F
    Module voltage                            :  3.2400 V
    Module temperature high alarm             :  Off
    Module temperature low alarm              :  Off
    Module temperature high warning           :  Off
    Module temperature low warning            :  Off
    Module voltage high alarm                 :  Off
    Module voltage low alarm                  :  Off
    Module voltage high warning               :  Off
    Module voltage low warning                :  Off
    Module temperature high alarm threshold   :  85 degrees C / 185 degrees F
    Module temperature low alarm threshold    :  -10 degrees C / 14 degrees F
    Module temperature high warning threshold :  70 degrees C / 158 degrees F
    Module temperature low warning threshold  :  0 degrees C / 32 degrees F
    Module voltage high alarm threshold       :  3.5990 V
    Module voltage low alarm threshold        :  2.9000 V
    Module voltage high warning threshold     :  3.5000 V
    Module voltage low warning threshold      :  3.0990 V
    Laser bias current high alarm threshold   :  15.000 mA
    Laser bias current low alarm threshold    :  0.000 mA
    Laser bias current high warning threshold :  12.000 mA
    Laser bias current low warning threshold  :  2.000 mA
    Laser output power high alarm threshold   :  2.5119 mW / 4.00 dBm
    Laser output power low alarm threshold    :  0.0871 mW / -10.60 dBm
    Laser output power high warning threshold :  1.7378 mW / 2.40 dBm
    Laser output power low warning threshold  :  0.1738 mW / -7.60 dBm
    Laser rx power high alarm threshold       :  2.5119 mW / 4.00 dBm
    Laser rx power low alarm threshold        :  0.0158 mW / -18.01 dBm
    Laser rx power high warning threshold     :  1.5849 mW / 2.00 dBm
    Laser rx power low warning threshold      :  0.0316 mW / -15.00 dBm
  Lane 0
    Laser bias current                        :  5.288 mA
    Laser output power                        :  0.925 mW / -0.34 dBm
    Laser receiver power                      :  0.913 mW / -0.40 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 1
    Laser bias current                        :  5.328 mA
    Laser output power                        :  0.932 mW / -0.30 dBm
    Laser receiver power                      :  0.814 mW / -0.89 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 2
    Laser bias current                        :  5.460 mA
    Laser output power                        :  0.955 mW / -0.20 dBm
    Laser receiver power                      :  0.972 mW / -0.12 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off
  Lane 3
    Laser bias current                        :  5.394 mA
    Laser output power                        :  0.944 mW / -0.25 dBm
    Laser receiver power                      :  0.954 mW / -0.21 dBm
    Laser bias current high alarm             :  Off
    Laser bias current low alarm              :  Off
    Laser bias current high warning           :  Off
    Laser bias current low warning            :  Off
    Laser receiver power high alarm           :  Off
    Laser receiver power low alarm            :  Off
    Laser receiver power high warning         :  Off
    Laser receiver power low warning          :  Off
    Tx loss of signal functionality alarm     :  Off
    Rx loss of signal alarm                   :  Off