We have a Layer 2 customer NNI terminating on one of our switch gig port. Our customer is reporting a high packet loss on circuits terminating on this port on NNI. Our setup has customer A end on Ex2300 switch and customer B end a CPE on end user site which we run vlans to join two ends.
We then run VLANs from switch to our router.
example config on VLAN on switch is below@:
show configuration interfaces ge-0/1/1
description;
flexible-vlan-tagging;
mtu 2000;
encapsulation extended-vlan-bridge;
unit 0 {
vlan-id-list 1-4094;
input-vlan-map {
push;
vlan-id 1001;
}
output-vlan-map pop;
Router config is as below@:
show configuration | display set | match "xe-2/0/1 unit 1001 "
set interfaces xe-2/0/1 unit 1001 description ABC
set interfaces xe-2/0/1 unit 1001 vlan-tags outer 1001
set interfaces xe-2/0/1 unit 1001 vlan-tags inner 719
set interfaces xe-2/0/1 unit 1001 family inet address 172.31.255.1/30
When pinging customer device on 172.31.255.2 we are seeing high packet loss
run ping 172.31.255.2
PING 172.31.255.2 (172.31.255.2): 56 data bytes
......................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...............!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
--- 172.31.255.0 ping statistics ---
500 packets transmitted, 435 packets received, 13% packet loss
round-trip min/avg/max/stddev = 0.447/1.528/20.511/2.904 ms
Please can you advise as why this is the case.